PMP: Stakeholder Management
Stakeholder Management System
Identify Stakeholders
Go through the details of the: Identify Stakeholders Input in the Stakeholder Management
Identify Stakeholders Input.
Go through the details of the:Identify Stakeholders Tools n Technique in the Stakeholder Management
Identify Stakeholders Tools n Technique.
Go through the details of the: Identify Stakeholders Output in the Stakeholder Management
Identify Stakeholders Output.
Plan Stakeholder Management
Go through the details of the: Plan Stakeholder Management Input in the Stakeholder Management
Plan Stakeholder Management Input.
Go through the details of the:Plan Stakeholder Management Tools n Technique in the Stakeholder Management
Plan Stakeholder Management Tools n Technique.
Go through the details of the: Plan Stakeholder Management Output in the Stakeholder Management
Plan Stakeholder Management Output.
Manage Stakeholder Engagement
Go through the details of the: Manage Stakeholder Engagement Input in the Stakeholder Management
Manage Stakeholder Engagement Input.
Go through the details of the:Manage Stakeholder Engagement Tools n Technique in the Stakeholder Management
Manage Stakeholder Engagement Tools n Technique.
Go through the details of the: Manage Stakeholder Engagement Output in the Stakeholder Management
Manage Stakeholder Engagement Output.
Control Stakeholder Engagement
Go through the details of the: Control Stakeholder Engagement Input in the Stakeholder Management
Control Stakeholder Engagement Input.
Go through the details of the:Control Stakeholder Engagement Tools n Technique in the Stakeholder Management
Control Stakeholder Engagement Tools n Technique.
Go through the details of the: Control Stakeholder Engagement Output in the Stakeholder Management
Control Stakeholder Engagement Output.
| Question: Stakeholders are: |
| A. The project engineers who design and construct the project.
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| B. The people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project.
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| C. The organization's corporate attorneys.
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| D. The individuals or agencies that control contingency funds and their disbursement through the project management office (PMO).
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Answer: B
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Answer explanation:
Identify stakeholders is the process of identifying the people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project, analyzing and documenting relevant information regarding their interests, involvement, interdependencies, influence, and potential impact on project success. The key benefit of this process is that it allows the project manager to identify the appropriate focus for each stakeholder or group of stakeholders.
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| Question: Which of the following is NOT true about project stakeholders? |
| A. They are people, groups, or organizations that are actively supportive of the project.
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| B. They are people, groups, or organizations who are involved in the project.
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| C. They people, groups, or organizations whose interests may be positively or negatively affected by a decision, activity, or outcome of the project.
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| D. They are people, groups, or organizations that may exert varying levels of influence over the project and its expected outcomes.
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Answer: A
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Answer explanation:
The process of identifying the people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project; and analyzing and documenting relevant information regarding their interests, involvement, interdependencies, influence, and potential impact on project success.
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| Question: To increase the chances to achieve project success, the project manager should do all of the following EXCEPT:
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| A. Identify the stakeholders early in the project or phase.
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| B. Analyze the stakeholders levels of interest and individual expectations as well as their importance and influence.
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| C. As much as possible, create conflicts among various stakeholders to allow the project team to get its work done.
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| D. Communicate and work with stakeholders to meet their needs/expectations.
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Answer: C
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Answer explanation:
It is critical for project success to identify the stakeholders early in the project or phase and to analyze their levels of interest, their individual expectations, as well as their importance and influence. This initial assessment should be reviewed and updated regularly.
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| Question: You are developing management strategies to effectively engage stakeholders throughout the project life cycle, based on the analysis of their needs, interests, and potential impact on project success. This is known as:
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| A. Manage stakeholder engagement.
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| B. Control stakeholder engagement.
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| C. Plan stakeholder management.
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| D. Manipulate stakeholders.
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Answer: C
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Answer explanation:
The process of developing appropriate management strategies to effectively engage stakeholders throughout the project life cycle, based on the analysis of their needs, interests, and potential impact on project success.
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| Question: You are involved in the process of communicating and working with stakeholders to meet their needs/expectations, address issues as they occur, and foster appropriate stakeholder engagement in project activities throughout the project life cycle. This is known as:
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| A. Manage stakeholder engagement.
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| B. Control stakeholder engagement.
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| C. Plan stakeholder management.
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| D. Manipulate stakeholders.
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Answer: A
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Answer explanation:
The process of communicating and working with stakeholders to meet their needs/expectations, address issues as they occur, and foster appropriate stakeholder engagement in project activities throughout the project life cycle.
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| Question: You are monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders. This is known as:
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| A. Manage stakeholder engagement.
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| B. Control stakeholder engagement.
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| C. Plan stakeholder management.
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| D. Manipulate stakeholders.
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Answer: D
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Answer explanation:
The process of monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders.
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| Question: You are using a classification model for stakeholders analysis that groups the stakeholders based on their level of authority and their level or concern regarding the project outcomes. This is known as:
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| A. Power/influence grid.
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| B. Influence/impact grid.
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| C. Power/interest grid.
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| D. Salience model.
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Answer: C
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Answer explanation:
Power/interest grid, grouping the stakeholders based on their level of authority ("power") and their level or concern ("interest") regarding the project outcomes;
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| Question: In developing a stakeholder register, you need to include all of the following EXCEPT:
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| A. Identification information.
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| B. Assessment information.
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| C. Stakeholder classification.
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| D. Project risk information.
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Answer: D
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Answer explanation:
The stakeholder register should be consulted and updated on a regular basis, as stakeholders may change—or new ones identified—throughout the life cycle of the project.
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| Question: Classification of the engagement level of stakeholders includes all of the following EXCEPT:
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| A. Resistant.
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| B. Neutral.
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| C. Supportive.
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| D. Manipulative.
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Answer: D
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Answer explanation:
The current engagement level of all stakeholders needs to be compared to the planned engagement levels required for successful project completion. Stakeholder engagement throughout the life cycle of the project is critical to project success.
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| Question: Manage Stakeholder Engagement involves all of the following activities EXCEPT:
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| A. Clarifying and resolving issues that have been identified.
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| B. Avoiding potential concerns that have not yet become issues.
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| C. Anticipating future problems that may be raised by stakeholders.
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| D. Managing stakeholder expectations through negotiation and communication.
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Answer: B
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Answer explanation:
Manage stakeholder engagement involves activities such as:
Engaging stakeholders at appropriate project stages to obtain or confirm their continued commitment to the success of the project;
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| Question: All of the following statements about Manage Stakeholder Engagement are true EXCEPT:
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| A. Managing stakeholder engagement helps to increase the probability of project success.
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| B. The ability of stakeholders to influence the project is typically highest during the initial stages and gets progressively lower as the project progresses.
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| C. The ability of stakeholders to influence the project is typically lowest during the initial stages and gets progressively higher as the project progresses.
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| D. The project manager is responsible for engaging and managing the various stakeholders in a project and may call upon the project sponsor to assist as needed.
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Answer: C
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Answer explanation:
Managing stakeholder engagement helps to increase the probability of project success by ensuring that stakeholders clearly understand the project goals, objectives, benefits, and risks. This enables them to be active supporters of the project and to help guide activities and project decisions. By anticipating people's reactions to the project, proactive actions can be taken to win support or minimize negative impacts.
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| Question: Control Stakeholder Engagement tools and techniques include all of the following EXCEPT:
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| A. Information management systems.
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| B. Expert judgment.
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| C. Meetings.
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| D. Behavior modification analytics.
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Answer: D
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Answer explanation:
Control Stakeholder Engagement Tools n Techniques
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| Question: Rony is currently managing a bridge construction project. The project is in the execution phase. During the planning phase of the project, Rony developed a comprehensive stakeholder management plan for the project. However, the frequency of the plan review has not been defined. How often should the stakeholder management plan be reviewed by Rony?
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| A. On a monthly basis.
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| B. The stakeholder management plan cannot be reviewed during the execution of the project.
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| C. On a weekly basis.
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| D. On a regular basis; frequency needs to be decided by Rony.
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Answer: D
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Answer explanation:
As projects progress, projectstakeholders, their interests, needs, expectations and engagement levels may change. The stakeholder management plan should be regularly reviewed by the project manager. The frequency of the review should be decided by the project manager if that has not been imposed by the top management
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| Question: Johny is managing a road network design project for a government agency. He is currently carrying out the Plan Stakeholder Management process for the project. Which of the following documents will provide the list of project stakeholders to Jim for this process?
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| A. Organizational process assets
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| B. Enterprise environmental factors
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| C. Stakeholder register
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| D. Project management plan
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Answer: C
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Answer explanation:
The stakeholder register, an output of the Identify Stakeholders process, documents all of the identified project stakeholders and related information.
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| Question: Gordon is currently developing his project's stakeholder management strategy. All enterprise environmental factors should be considered during this process. Which of the following enterprise environmental factors should be paid special attention during this process? |
| A. Project templates |
| B. Lessons learned from past similar projects |
| C. Commercial databases |
| D. The organization's culture and structure |
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Answer: D
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Answer explanation:
The lessons learned and the project templates are not enterprise environmental factors, these are organizational process assets. The commercial databases can provide very limited information to develop the stakeholder management plan. During the Plan Stakeholder Management process, the organization's culture and structure are of particular importance.
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