Learn and Practice Free Six Sigma Define Set 1 questions

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How can a Pareto chart help in project selection?


Option 1: To point out what is not important
Option 2: To drill down the CTQ metrics
Option 3: To show the levels of drill down from the top
Option 4: To create a focus on the top dollars
Option 5: All of the above


What is Six Sigma?


Option 1: Problem solving
Option 2: Culture change
Option 3: Knowledge generator
Option 4: All the above
Option 5:


Where do you start Six Sigma?


Option 1: Its a bottom-up approach
Option 2: From the quality director
Option 3: Middle management
Option 4: The CEO decides
Option 5:


What is a defect?


Option 1: Something that the customer is willing to pay for
Option 2: A feeling that the process is causing a problem
Option 3: Something we should ignore if possible
Option 4: A measurable characteristic not conforming to a customer requirement that costs moneyits waste!
Option 5:


Achieving Six Sigma quality means your business is


Option 1: Producing 500,000 defects per million opportunities (DPMO)
Option 2: Producing 100,000 DPMO
Option 3: Producing 25,000 DPMO
Option 4: Producing 3.4 DPMO maximum
Option 5:


What three things must be considered while selecting projects?


Option 1: Metrics, surveys, and culture
Option 2: Culture, expectations, and time line
Option 3: Training, people, and outside customers
Option 4: Seasonal factors, people impact, and data availability
Option 5: Impact, effort, and probability of success


What is the nominal group technique?


Option 1: Any technique used by a group
Option 2: A means of nominating people to be members of a group
Option 3: A method for generating ideas and then prioritizing the ideas generated.
Option 4: None of the above
Option 5:


What is a relations diagram?


Option 1: An interrelationship digraph
Option 2: A chart to show the dynamics among the members of a project team
Option 3: A diagram also used to show all of the relationships among the pieces of a situation
Option 4: Both a and b
Option 5: None of the above


What is the purpose of an affinity diagram?


Option 1: To display items that are not infinite
Option 2: To track the cumulative effect of items on a list
Option 3: To reveal how items in a list fit together into groups
Option 4: To generate ideas for a brainstorming session
Option 5: None of the above


Which guideline generalizes that 20 percent of the causes are responsible for 80 percent of the effects?


Option 1: The 80-20 rule
Option 2: The 20-80 rule
Option 3: The Pareto principle
Option 4: Both a and b
Option 5: None of the above


What is a Pareto chart?


Option 1: A display of the genealogy of economist Vilfredo Pareto
Option 2: A specialized bar chart used to display the relative importance of multiple items and track the cumulative weight of the items
Option 3: A diagram for counting Pareto principles
Option 4: A diagram for monitoring projects and any results estimated at time of out-comes (PARETO).
Option 5:


Which of the following would likely be good Six Sigma projects?


Option 1: Quantifying the performance of a process
Option 2: Reducing cycle time for an operation that is not critical
Option 3: Both a and b
Option 4: Neither a nor b
Option 5:


A Six Sigma project review is also known as


Option 1: A Six Sigma report-out
Option 2: A Six Sigma phase-gate review
Option 3: Both a and b
Option 4: Neither a nor b
Option 5:


What is critical about the Define phase?


Option 1: To define solutions for the target problem
Option 2: To figure out the meaning of terms used in Six Sigma
Option 3: To deliver a report to the executive committee explaining the primary Six Sigma tools
Option 4: To determine the objectives and the scope of the project and specify the deliverables to customers
Option 5: None of the above


What is critical about the Measure phase?


Option 1: To measure every characteristic of the product, service, or process
Option 2: To identify CTQs and validate the measurement system
Option 3: To deliver a report to the executive committee explaining the measurements to be used
Option 4: To measure the gains achieved through the improvements made
Option 5: None of the above

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