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All of the following statements are true about the cause and effect diagram EXCEPT?


Option 1: A maximum of six causes are listed on the cause and effect diagram.
Option 2: Ishikawa is another name for the cause and effect diagram.
Option 3: The effect being studied is normally stated at the head of the diagram.
Option 4: The cause and effect diagram is one tool that can be used for problem solving.
Option 5:


As part of your staffing management plan, you have developed a chart indicating the # of hours (X axis) a senior programmer will be working over the months (Y axis) of the project. This is an example of what?


Option 1: Pareto Chart
Option 2: Graph
Option 3: Resource Histogram
Option 4: Staff Acquisition Chart
Option 5:


Some tools or techniques can be used across different project processes to plan, execute or control the characteristics of project elements. Which of the following is used as a tool in both quality control and plan quality processes?


Option 1: A run chart
Option 2: A control chart
Option 3: A Pareto chart
Option 4: A variance chart
Option 5:


You are meeting with your team, early in the project, and would like to address all the strengths, weakness, opportunities and threats the project is facing. What tool should be used?


Option 1: SWOT Analysis
Option 2: Interviewing
Option 3: Delphi Technique
Option 4: Brainstorming
Option 5:


You are in the execution stage of your project and you have been informed that "corporate" will be sending in a team of consultants to review whether your project activities comply with company and PMI policies, standards and procedures. This is an example of?


Option 1: Quality Audit
Option 2: Organizational Process Assets
Option 3: Process Analysis
Option 4: Recommended Corrective Actions
Option 5:


A technique that uses a project model to translate the uncertainties specified at a detailed level into their potential impact on objectives that are expressed at the level of the total project is called:


Option 1: Probabilistic analysis
Option 2: Theoretical Analysis
Option 3: Simulation
Option 4: Effect Analysis
Option 5:


The process of auditing the quality requirements and the results from quality control measurements to ensure appropriate quality standards and operational definitions are used is the definition of:


Option 1: Quality assurance
Option 2: Quality planning
Option 3: Quality control
Option 4: Quality application
Option 5:


Which of the following correctly depicts the most common order in which the project management processes are executed?


Option 1: Perform Quality Assurance is done after Verify Scope
Option 2: Verify Scope is done before Perform Quality Control
Option 3: Perform Quality Control is done before Verify Scope
Option 4: Perform Quality Control is done before Perform Quality Assurance
Option 5:


Which of these statements is accurate regarding quality management?


Option 1: Modern quality management complements project management
Option 2: Overworking the team to meet requirements is not likely to increase attrition and rework
Option 3: Quality and grade are essentially the same
Option 4: Project requirements are turned into customer needs, wants, and expectations
Option 5:


Prioritization matrices are an important quality planning tool. They provide a way of ranking a diverse set of problems and/or issues by order of importance. How is this list usually generated?


Option 1: Through flowcharts
Option 2: Through use of historical records.
Option 3: Through brainstorming
Option 4: Through lessons learned
Option 5:


In a cause and effect diagram, which of these is not a potential cause?


Option 1: Personnel
Option 2: Effect
Option 3: Time
Option 4: Material
Option 5:


A project manager drew up a resource histogram. On plotting the histogram, he found that some bars extended beyond the maximum available hours. What does this usually signify?


Option 1: This means that the resources on those bars are being underutilized.
Option 2: This means that a resource leveling strategy needs to be applied
Option 3: This means that the resources are producing outputs at a rate faster than the average rate.
Option 4: This means that resources need to be reduced from the project.
Option 5:


A control chart should always contain:


Option 1: Upper and lower warning limits
Option 2: The cumulative average
Option 3: Upper and lower control limits
Option 4: A target value
Option 5:


Which of these tools is NOT part of the Seven Basic Tools of Quality?


Option 1: Control Chart
Option 2: Statistical Sampling
Option 3: Flowcharting
Option 4: Scatter Diagram
Option 5:


Which quality control technique or tool should be used when trying to determine the cause of a major defect?


Option 1: Pareto Chart
Option 2: Control Chart
Option 3: Histogram
Option 4: Fishbone diagram
Option 5:

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